Shipping

Local Orders - Singapore:

  • Free delivery on all orders:
    • All orders above $50 include complimentary courier delivery
    • For orders below $50, normal postage via Singpost is included.
  • Please allow a processing period of 1-2 days prior to the dispatch of an item, and additional working days for the order to be delivered via the delivery service provider:
    • For orders dispatched via courier, you should receive your orders within 1-3 days from day of dispatch 
    • For orders dispatched via Singpost normal postage, do give it 3-5 days to receive your mail 
  • Same-day delivery options are also available with a top-up of $15 - orders to be received before 12pm SGT to be eligible for delivery on the following day.
  • If you would like to change the shipping address, kindly reach out to us at hello@silk-stories.co within 12 hours from your order placement. Once orders are dispatched, you will not be able to change the shipping address. 

International Orders:

  • Malaysia - KL:
    • Flat fee of S$15 for shipping applies for orders below 900RM
    • Free shipping for orders with min. spend of 900RM
  • Malaysia - All other areas: 
    • Flat fee of RM110 (approx S$32) applies for all orders
  • Hong Kong: 
    • Flat fee of S$20 for shipping applies for orders below S$300
    • Free shipping for orders with min. spend of S$300
  • Please allow a processing period of 1-2 days prior to the dispatch of an item, and additional 3-10 working days for the order to be delivered via the delivery service provider. 
  • If you would like to change the shipping address, kindly reach out to us at hello@silk-stories.co within 12 hours from your order placement. Once orders are dispatched, you will not be able to change the shipping address.
  • Please note that all duties and taxes will be borne by the recipient. 
  • We will not be liable for any lost, stolen and damaged parcels handled by courier companies.