Shipping
Local Orders - Singapore:
- Free delivery on all orders:
- All orders above $50 include complimentary courier delivery
- For orders below $50, normal postage via Singpost is included.
- Please allow a processing period of 1-2 days prior to the dispatch of an item, and additional working days for the order to be delivered via the delivery service provider:
- For orders dispatched via courier, you should receive your orders within 1-3 days from day of dispatch
- For orders dispatched via Singpost normal postage, do give it 3-5 days to receive your mail
- Same-day delivery options are also available with a top-up of $15 - orders to be received before 12pm SGT to be eligible for delivery on the following day.
- If you would like to change the shipping address, kindly reach out to us at hello@silk-stories.co within 12 hours from your order placement. Once orders are dispatched, you will not be able to change the shipping address.
International Orders:
- Malaysia - KL:
- Flat fee of S$15 for shipping applies for orders below 900RM
- Free shipping for orders with min. spend of 900RM
- Malaysia - All other areas:
- Flat fee of RM110 (approx S$32) applies for all orders
- Hong Kong:
- Flat fee of S$20 for shipping applies for orders below S$300
- Free shipping for orders with min. spend of S$300
- Please allow a processing period of 1-2 days prior to the dispatch of an item, and additional 3-10 working days for the order to be delivered via the delivery service provider.
- If you would like to change the shipping address, kindly reach out to us at hello@silk-stories.co within 12 hours from your order placement. Once orders are dispatched, you will not be able to change the shipping address.
- Please note that all duties and taxes will be borne by the recipient.
- We will not be liable for any lost, stolen and damaged parcels handled by courier companies.